The following is the Agreement which applies to your use of web pages, software, networks and processes associated with the Website, including the purchase of Goods using the online purchase service operated by Adam Fletcher Enterprises Pty Ltd, trading as Integrated Safety Support. By browsing through the Website, or opening an Account, you agree to the terms of this Agreement. Please note that the Agreement may be amended in the future and you should review it every time you access the Website.
1.1 In these terms and conditions:
“Account” refers to the personalised account created by you on the Website enabling the Order of Goods.
“Agreement” refers to this document terms and conditions, including the terms of any Order placed by you through the Website (if applicable).
“Goods” refers to any products described in an Order and includes packaging.
“Intellectual property” means all rights in patent, copyright, trade names, trade marks, logos, designs, images (including photographs, videos,
multimedia or films) or service marks (in each case whether registered or registrable).
“Material” means any information (including but not limited to data, source codes, and drawings) or images in any form (whether visible or not)
stored on or used in connection with the Website.
“Order” means a request submitted by you to purchase Goods from Integrated Safety Support through the Website.
“Website” means the internet site located at www.integratedsafety.com.au operated by Integrated Safety Support.
"Customer" means the person or legal entity identified in Integrated Safety Support’s quote, invoice or sale document.
"Contract" means a contract for sale by Integrated Safety Support to the Customer of the products and/or services incorporating the Terms and Conditions.
1.2 Any reference in this Agreement to the singular includes the plural, to any gender includes all genders, to any act or statute includes any
act or statute which supercedes, replaces or modifies any earlier act or statute, to persons includes all bodies and associations both corporate
and incorporated and vice versa, paragraph headings are for reference purposes only and all references to clauses are to clauses in this Agreement
unless otherwise specified. All references to dollar amounts are references to Australian dollars.
2. ACCESS WARNINGS
2.1 You must ensure that your access to, or use of, the Website is not illegal or prohibited by laws which apply to you.
2.2 You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses,
malicious computer code or other forms of interference which may damage your computer system. Integrated Safety Support takes no responsibility
for any such damage which may arise in connection with your use of the Website
3. LINKED WEB SITES
3.1 The Website may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained.
Integrated Safety Support will not be responsible for the content or privacy practices associated with linked web sites.
4. CUSTOMER ACCOUNT
4.1 You must create an Account before placing an Order for Goods through the Website.
4.2 You warrant that all information and data provided by you in the creation of your Account is accurate and up to date.
4.3 You must notify Integrated Safety Support immediately if you become aware of any unauthorised use of your password or of any other security
breach relating to your Account.
5. PRICING INFORMATION
5.1 Prices displayed on the Integrated Safety Support website are subject to change without notice. Prices for items on an order are fixed once
your Order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted Orders.
5.2 All pricing displayed on the Website is for online purchases only, and is quoted in Australian Dollars.
5.3 You agree to pay the delivery charges specified at the time you submit your Order.
6.1 You may place an Order by following the instructions on the Website. Your Order will be submitted by completing payment details and pressing
the “Complete Order” button. Orders will be deemed to have been received by Integrated Safety Support at the time Integrated Safety Support
sends an Order confirmation to your nominated e-mail address
6.2 Each Order (once accepted) represents a separate Agreement incorporating the terms of that Order
6.3 Integrated Safety Support reserves the right to not accept Orders that request commercial quantities of Goods. If Integrated Safety Support
is unable to supply your total Order this Agreement will apply to the supply of all or part of the Order.
6.4 Integrated Safety Support will use its best endeavours to supply Orders placed through the Website, however Integrated Safety Support reserves
the right to cancel any Order without notice for any reason.
6.5 In event of a cancelled Order, any payments processed by Integrated Safety Support will be promptly refunded.
6.6 You acknowledge that the Internet can be an unstable and, sometimes, insecure marketplace. At times the Website may not be available, or Orders
may not be processed or may not be accepted for reasons beyond our control. In these circumstances Integrated Safety Support accepts no responsibility.
7.1 You may provide your nominated credit card details during the purchase process described on the Website.
7.2 Once the Goods the subject of your Order are ready for dispatch, Integrated Safety Support will process payment for the Goods (plus any delivery
charges) using your nominated credit card (Visa or Mastercard).
7.3 You authorise Integrated Safety Support to debit such amount from your nominated credit card.
7.4 If your nominated payment method is declined by your financial institution, Integrated Safety Support will not be able to guarantee the delivery
of the Goods, and may contact you (but has no obligation) to make alternative payment and delivery arrangements.
7.5 Integrated Safety Support may decide at any time not to accept payment from you for any reason. If we decline to accept payment, we will not
process the Order and may not contact you to inform you that your Order will not be processed. We may process this Order or further Orders
if you make a payment by another method that is acceptable to Integrated Safety Support.
8. SHIPPING POLICY
8.1 Integrated Safety Support will use its best endeavours to deliver the Goods to your nominated delivery address within the time period specified
at the time of placing your Order, however Integrated Safety Support will not be liable to you or anyone else for any losses suffered or incurred
due to delay.
8.2 Subject to payment, property and risk in the Goods passes to you upon delivery of the Goods to your nominated delivery address.
9. REFUNDS POLICY
9.1 Integrated Safety Support will use its best endeavours to repair or replace any faulty Goods, or Goods damaged prior to delivery.
9.2 Damaged or faulty Goods will be repaired or replaced (at the discretion of Integrated Safety Support) or where repair or replacement of damaged
or faulty Goods is not possible (in the opinion of Integrated Safety Support) a full refund will be issued for the value of the damaged or
9.3 All damaged and faulty goods must be returned to Integrated Safety Support.
9.4 Other than in accordance with points 9.1-9.3, Integrated Safety Support will only accept the return of Goods that have been supplied incorrectly,
or vary from their description on the Integrated Safety Support website.
10. INTELLECTUAL PROPERTY
10.1 All Intellectual Property in any Material on the Website is the property of Integrated Safety Support, or third party providers. Unless expressly
authorised under this Agreement, you may not reproduce adapt, modify, display, perform or distribute any Material or any part of any Material.
11.1 You waive, release, discharge and relinquish any and all claims that you now have or may have against Integrated Safety Support which are
connected with, arise out of, relate to or are incidental to the use of the Website.
11.2 You agree to indemnify Integrated Safety Support and keep us indemnified, and hold harmless from and against any and all claims, loss, damage,
taxes, liability and/or expense that may be incurred by Integrated Safety Support arising out of or in connection with the Website by any other
person as a result of your, or any person using your passwords:
(a) act or omission;
(b) breach of this Agreement; or
(c) infringement of any Intellectual Property on the Website.
12. LIMITATION OF LIABILITY
12.1 To the extent permitted by law, all conditions or warranties expressed or implied by law are excluded and the liability of Integrated Safety
Support (in negligence or otherwise) is limited (at the option of Integrated Safety Support) to the resupply of goods or services, or the cost
of having the goods or services supplied again. Integrated Safety Support shall not be liable for any indirect or consequential loss.
12.2 Nothing in these terms and conditions is intended to limit or exclude any liability on Integrated Safety Support’s part where and to the extent
that applicable law prohibits such exclusion or limitation.
13.1 Integrated Safety Support may terminate or suspend this Agreement at any time by sending you a notice by e-mail to your nominated e-mail address
advising that your Account has been suspended, such termination to be effective the day the notice is received or such later date as specified
in the notice.
14.1 Integrated Safety Support Ltd (“Integrated Safety Support”) is committed to protecting the privacy of your personal information. We do not
sell, rent, share, or otherwise disclose personally identifiable information in violation of the commitments set forth in this Privacy Statement.
We collect and hold the following types of personal information.
1. Information about individuals who are customers or target customers as given to us by those individuals or obtained in the public domain.
2. Information about roles, means of communication with and personal attributes of officers, employees and other representatives of corporations
with whom we deal, collected incidentally in the course of dealing with those corporations.
The information is held in hard copy and electronic records in data storage systems which permit lawful access only by those company officers,
employees and contractors who need access to perform their functions. It is destroyed when it is no longer useful or it is unreliable and cannot
We gather personal information about you for the purposes of:
• marketing, supplying or delivering our products to you;
• improving and developing our products; and
• expanding our business.
We may, from time-to-time, employ other companies and individuals to perform functions on our behalf. For example we may retain a third party contractor
to deal with customer enquiries, product orders and deliver our products to you. In these circumstances we may disclose personal information
to such companies and individuals to enable them to deliver services on our behalf.
You are able to request access to your personal information, in accordance with the National Privacy Principles in the Privacy Act 1988. If you
wish to access your personal information please contact our Privacy Office, Integrated Safety Support, PO Box 371, Kent Town, SA 5071. A $25
administration fee will be charged for the retrieval of any personal information.
14.2 Any information collected about you through this web site is used exclusively for the purpose of processing orders, or to communicate with
you regarding products and services. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate
business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person.
15.1 Any provision of this Agreement which is void or unenforceable may be severed from this Agreement without affecting the enforceability of
15.2 A failure or delay by Integrated Safety Support to exercise a power or right under this Agreement does not operate as a waiver of that power
or right, and the exercise of a power or right by Integrated Safety Support does not preclude its future exercise or the exercise of any other
power or right.
15.3 This agreement is governed by and must be construed according to the law of the State of South Australia, and the parties submit to the jurisdiction
of the courts in that State.