Integrated Safety Support
Fatigue Management & Human Factors in our 24-hour Society
Fatigue Management & Human Factors in our 24-hour Society

The Fatigue Insider Blog

Fatigue at Managerial & Executive levels

Feb 21, 2017 ISS Comments (0)

Fatigue is frequently experienced by workers within many industries, at all levels. For managers and executives, arduous days, after-hours phone calls, overflowing email inboxes, and unremitting commercial pressures mean that work hours are excessively long and stressful. This can lead to unhealthy lifestyle choices including poor diet and lack of sleep in order to fulfil expectations.

Unfortunately, fatigue is seldom an issue that is discussed or taken into account at these levels of businesses. It is because excessive work is sometimes revered (despite plenty of hard evidence that it makes you less effective)? Or perhaps it is because errors made in the office don't lead to physical injuries, broken equipment or environmental spills? Another possibility is simply that managers and executives are happy to talk about topics related to high and improving performance, but not anything that might indicate they are humans and get impaired at times.  

One resource that we have found of value is a film titled ‘Grounded’, which was produced by the Federal Aviation Administration (FAA) in the United States. Although the film is now getting a bit dated, it still clearly illustrates how managers in the Aviation industry are just as prone to fatigue as pilots.

 


If you or your organisation is interested in reducing the risk of fatigue in office staff, including those at managerial and executive levels, please contact us or leave a comment below.

 


 

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Free Fatigue Induction video for your workforce

Oct 23, 2015 ISS Comments (0)

Fatigue is an ever present danger on many work sites.

It can be a silent killer, as its symptoms are not always known to workers or their supervisors. Sadly, workforces that are not familiar with the effects of fatigue can be at significant risk. Indeed, fatigue may only be identified once an incident occurs and an investigation reports fatigue as a contributing factor. 

Integrated Safety Support is pleased to offer this free Fatigue Induction Video to help you educate your workforce. This video is an 8-minute fatigue management program with no assessment questions. The course is designed to raise awareness of fatigue as a risk and the personal responsibility to manage those risks. It is suited to all operational employees and a valuable resource to use during employment induction.

We encourage you to watch this video and share it with your team.

If Integrated Safety Support can be of any further assistance, please do not hesitate to contact us in regards to other fatigue risk management services that may be of help to your workforce. 

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How can automation reduce safety and productivity?

Sep 28, 2015 ISS Comments (0)

For many industries, including Mining and Oil & Gas, there are a lot of headwinds at the moment. This situation has a range of our clients talking about automation as a 'solution' to reduce costs while increasing safety and company performance. 

While technology enhancements can deliver the proverbial pot of gold at the end of the rainbow, our experience is that they rarely do without careful (but not difficult) considerations. When things don't go to plan you can almost hear people screaming "But, how could the spreadsheet plan be so wrong!?".

From our experience, there are a three key questions that are best asked before considering technology changes involving people:

  • Would the technology be expected to reduce workload (i.e. increase monotony & boredom) and/or increase workload (e.g. by adding complexity)? If so, then there is an early red flag for the possibility of increased fatigue impairment, which may demand different risk controls that the ones already in place. 
  • Is there a reason that the risks within the system will increase for a period, before the benefits are obtained? This could simply be due to the change process itself, or the fact that parallel systems have to be maintained for a time. If so, then don't expect a linear accrual of benefits but plan for the likely reality until the system data suggests stability exists.
  • Could the workforce see the technology as a threat to their job security? If so, don't under-estimate the very human ability to make achievement of success very difficult or impossible. If their jobs are safe but their role now has higher order purposes for quality and assurance then communicate that. If the technology will provide them feedback to help them enhance their own personal safety and team productivity then explain how that is possible. 
The good news is that change can be managed well, and often with a lot less investment and drama than people fear. In practice, a little bit of forethought, planning and communication can go a very long way. If you have your own successes or lessons about any of this please share them. Regards, Adam
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How to help keep employees safe after work

Feb 23, 2015 ISS Comments (0)

One thing I really love about my work is that not only do I get to contribute to workplace safety and productivity, there are also flow-on effects that positively impact the wider community.

Think of a transport business with trucks on the road - and how many other vehicles share that space. There are kids being picked up from school. Football teams are heading to the next town to play their arch rivals. Families are returning from holidays at the beach.

It’s not just the truck drivers on company time that need to contribute to road safety. Once a truck driver has parked up back at the depot, they need to be in a state so they can also safely drive their car or ride their motorbike home.

If we know that these drivers are being looked after on the clock and they are in good condition for the commute home, it’s easy to see the flow-on effects. It means that ambulance crews don’t have to deal with so many road accidents, emergency wards don’t have the added pressure of more patients and rehabilitation facilities can deal with other patients instead.

To take it one step further, if there is an accident, it’s easy to see what sort of costs this would have on the business emotionally, physically and financially.

When we remind ourselves that every working is a human being that lives as part of a community, instead of simply a resource unit to be used to its maximum output, many of us appreciate with crystal clear awareness what is ultimately productive, ethical and profitable. In the future such thinking will be common place, but right now very few of us are conceiving of the true web of impact that exists (with both positive and negative possibilities). 

Is your business thinking about the bigger picture in this way? 

What programs do you have in place to encourage employee safety beyond the work place?

How openly acknowledged is it that each worker is a member of the community inside the gates and in the wider world?

Please feel free to leave your thoughts in the comment section below. Thanks for your interest, Adam Fletcher

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Driverless technology – safety or suicide?

Feb 23, 2015 ISS Comments (0)

The reality of self-driving cars is not as far away as you might think. We already have cars with cruise control, emergency braking and self-parking technology.

Adding the next layers of technology to create driver-less cars is already being tried and tested by Google, Volvo, BMW/Baidu and others.

With new technology, there is also new concerns of how it is used - or abused - highlighted by The Conversation website with their article: 

Data mining the new black box of self-driving cars

The jury seems to be out on whether self-driving cars will create safer roads or could be responsible for causing a major disaster.

Our critical analysis of this exciting period in the automotive industry is that the most increased risks are not so much in the final product of automated technology, but in the transition from manual processes to automated systems.

To paint a simple picture, a manual job demands effort and concentration, whereas a semi-automated job requires less of both. So the semi-automated job can be more dangerous as there is less mental stimulation, lower engagement, and in simple terms it can create a greater likelihood of micro-sleeps. This is the dangerous transition period, as when the job becomes fully automated, there is no human involved who might suffer from fatigue.

It’s this transition period through to full automation for specific roles where Integrated Safety Support can help to implement fatigue prevention strategies at their source, and manage the increased risk exposures in proactive and appropriately reactive ways. The solutions look different on a control panel compared with a commercial vehicle, and different again in an aircraft cockpit to an air traffic operation. 

The solution is nearly here and very few companies are looking at the hump in the road before the promised benefits of automation actually arrive. Please share your thoughts below or with me directly via adam@integratedsafety.com.au

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